Frequently Asked Questions

You can schedule an appointment by calling our center directly or through our online appointment booking system on our website.

Please bring your identification documents, any relevant medical records or prescriptions, and your insurance information, if applicable.

The turnaround time for test results varies depending on the type of test. Our staff will inform you of the estimated time when you undergo the tests.

In most cases, a referral from a healthcare provider is not required. However, some insurance plans may require a referral for coverage. Please check with your insurance provider.

Yes, fasting may be necessary for specific tests. Our staff will provide you with instructions regarding fasting requirements when scheduling your appointment.

Yes, our diagnostic procedures are performed by highly trained professionals and follow strict safety protocols to ensure your well-being.

Yes, we accept most major insurance plans. Please provide your insurance information when scheduling your appointment, and our team will assist you further.

Yes, upon request, we can provide you with a copy of your test results. You can also access them securely through our patient portal, if available.

Most urine samples are collected by urinating into a clean container provided by the lab. One to two ounces of urine is typically needed for testing, and a sufficient sample is required for accurate results. Urine samples usually can be collected at any time, but a first morning sample may be requested because it is more concentrated and more likely to detect abnormalities. For tests requiring a 24-hour urine sample, all urine produced for 24 hours is collected at home and put into a large container that must be refrigerated during the collection process. To collect urine for a urinalysis, you may be asked to collect a “clean-catch” urine sample. To keep the sample from becoming contaminated by bacteria, cells, or fluids from outside the urinary tract, it is important to clean the genital area before collecting the urine. You will be given instructions on how to clean the genital area and void a bit of urine first before collecting the sample into the container. A urine sample will only be useful for a urinalysis if taken to the health care provider’s office or laboratory for processing within a short period of time. If it will be longer than an hour between collection and transport time, then the urine should be refrigerated or a preservative may be added.

You can reach us by phone during our operating hours or send us an email. Our contact details are available on our website.

Blood tests cannot definitively tell whether or not a person has cancer. However, some blood cancers may be detected if there are abnormal findings on a complete blood count (CBC). Additional tests, such as a bone marrow biopsy, are performed to confirm the diagnosis. For other types of cancers, your health care provider may order testing if it is suspected that you have cancer. Typically, other procedures, such as a physical exam, imaging tests, and a biopsy, are necessary to help make a diagnosis. For more details, read the guide on Tumor Markers.

No lab test is 100% accurate. However, medical testing that takes place in certified laboratories in the U.S. is performed by trained professionals and follows rigorous quality assurance standards with extensive oversight. You can trust the data generated by today’s exacting medical tests. However, test results are most reliable when used in conjunction with other meaningful information, such as your medical and family histories and a physical exam. Additionally, there should be open communication between you and your doctor or other members of your health care team.
Not necessarily. A test result outside the reference range signals to your health care provider to further investigate your condition, but it may or may not indicate a specific problem. You can have a value outside the range and have nothing. It is possible that your result is within that 5% of healthy people who fall outside the statistical reference range. In addition, there are many things that could throw off a test without indicating a major problem, such as not preparing for the test properly. Most likely, your provider will want to rerun the test. Some abnormal results may resolve on their own, especially if they are on the border of the reference range. Your provider will also seek explanations for an abnormal result. Key points your provider will consider include how far outside of the reference range the results are and whether repeated tests also produce abnormal results.
Screening tests are laboratory tests that can help detect a disease even before a person develops symptoms, usually in the earliest and most treatable stages. Screening tests are also used to help to identify people who have an increased risk for a condition so that preventive measures can be taken. Examples of these tests include cholesterol testing for heart disease risk, HIV testing, and Pap smears for cervical cancer. Screening tests are intended to be sensitive – that is, able to correctly identify people who have a given disease or risk. If a screening test is sensitive, then very few people who have a disease or risk are missed. However, a screening result may sometimes indicate that a person has a condition or risk when, in fact, they don’t. That’s why a positive screening test often requires further testing with a more specific test to confirm a diagnosis. For example, if an HIV screening test is positive, a second test is performed to confirm the diagnosis. A diagnostic test may be used for screening purposes, but a diagnostic test is generally used to confirm a diagnosis in a person who has signs, symptoms, or other evidence of a particular disease, condition, or risk.

A blood test may provide clues to health problems, like heart or kidney conditions. However, initial test results that are abnormal are usually followed by additional testing that can help make a definitive diagnosis. Additionally, other tests may be performed to determine the cause of the condition so that it may be treated appropriately.

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